Thursday, April 27, 2006

Competency Development Plan-Measurement Matrices

  • Qualitative improvement
  1. For each competency, what is the gap between the star performance and desired performance reduced?
  2. How many competencies have we brought to acceptable performance within the organization?
  • Success Criteria
  1. Bridge gap between the star performance and desired performance for 70 percent of all competencies
  2. Improve the skill competency by 50 percent i.e. 50 percent of all account members show improvement their skill rating
  • Targeted Result
In 12 months, the ratio of planned:need-based training for the account would be 85:15

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