Instruction Designer's Expectation from QE Testing

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Important Note: Assume that there is a separate the content QE process that addresses script styles, grammar and other issues for the script and this QE refers primarily to the functionality check.

  1. There are no missing instruction text.

  2. Instruction/common text are consistent and accurately written.

  3. Popups, glossary, resources, jobtools, instruction text, page numbers, slide numbers, coach, tutor and all other course features and attributes function as expected.

  4. Exceptions are well-addressed.

  5. Popups, glossary, resources, jobtools, instruction text, page numbers, slide numbers, coach, tutor and all other common course features and attributes have consistent look and feel and reference, for curriculum development.

  6. The content flow is alignes with the script.

  7. Reverse flow is well desgned.

  8. There are no usability concerns - for example, no distinction betweem visited and not visited states.

  9. Outstanding alpha, beta and other issues are adequately addressed and implemented.
  10. Image quality and content readability is adequate.

  11. If image sequence is provided in the script, whether the same sequence is followed in the course.
  12. If the client requests a global term change, after the course has been produced, whether the change is implemented across the course text, resources, jobtools, quiz and glossary.
  13. If there is a content change in the course, whether the change is well-effected in the resources, jobtools and quiz.
  14. For audio files, whether the voice matches with the gender of the character name. For example, Angela is always a female voice.
  15. For audio files, if the same character is used across the course, whether the voice is also kept consistent for the entire course.

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