My Learning Blog

Today, I am in one of those moods when I just want to oversimplify. The generalizations below are convenient derivatives of my very limited experience. I have to confess that I am embarrassed about this posting — I just want to lock these generalizations in this posting and then forget about it. I cannot allow these thoughts to interfere in my interaction with clients. Preconceived notions can be expensive. Finance : Paranoid and finicky—stickler for details and content accuracy. Their typical mindset—no one knows how to represent our facts better than we do. They seem to be paranoid about legalities—given a choice, they would probably follow each sentence with one disclaimer and two exceptions. They expertise in making straightforward thought/sentence seem complex. Pharmaceutical : Similar to Finance. Paranoid particularly about the content—how the formula is written and explained, chemical compositions of the drugs, application of the drugs, the physiological impact of the drugs on h...

Impact mapping This format is used to collect data pertaining to the strategic competencies of the account from the account leaders. This format also assists the learning consultant (LC) to have a focused and effective discussion with the leaders while at the same time assists the leaders to think through/justify their training requirement. The LC asks leaders questions like—“Why is this competency important for you”, “How does this competency link with the overall unit objectives”, “Where do you see your group headed in the next 6-12 months. What competencies would your team need to meet this requirement?” Click here to view the format. Competency rating by leaders Once the LC collates all the data collected during impact mapping, a a comprehensive list of comptencies is identified. The leaders now rank the competencies in order of its importance for their group. This allows the leaders to not only view list generated after inputs from all leaders within the group but also communicat...