A constant tussle
At work, I like to take time to think, reflect, and then respond to an issue. In urgent situations, my focus just gets sharper but I still manage to carve time for reflection. I have always believed quick hasty responses impact efficiency as they lead to communication overheads either now or later. However, these days I have been wondering if this strategy is dated. I find that while I am trying to articulate different aspects of an impending project issue, another colleague will sometimes race ahead with a quick (often half-baked) response (mostly including a senior to the communication). Sometimes, reporting managers expect one-minute responses. In my current project, I often receive comments, feedback, and suggestions from the Wikipedia volunteers. I find 60 minutes too long a response time for these interactions. By that time, the discussion sometimes gets more complex because of incorrect assumptions and misinformation shared by others on a public forum. In soc